Help Center (FAQ)

The Boat and Trip Help Center provides quick access to common questions and their solutions while using our platform. This page serves as a primary guide for our customers and partners.

General Questions

What is Boat and Trip?

Boat and Trip is a platform that enables users worldwide to rent boats reliably. By connecting customers with our partners who list their boats, we offer unforgettable sea vacations.

How do I rent a boat?

1. Select a Boat: Search and choose the boat that suits your needs.
2. Reservation Request: Set your desired dates and submit your reservation request.
3. Confirmation: Once the boat owner approves your reservation, complete the process by making your payment.

For more details, visit our How It Works page.

Which destinations do you cover?

We operate in popular yachting destinations worldwide, including Turkey, Greece, Croatia, Spain, and the Caribbean. Discover all our destinations on our Destinations page.

Reservation Questions

How can I cancel my reservation?

To cancel your reservation, follow these steps:

1. Log in to your account.
2. Go to the "My Reservations" section.
3. Select the reservation you want to cancel and create a cancellation request.

For details, review our Cancellation Policies page.

What payment methods are available?

On the Boat and Trip platform, you can use credit cards, bank transfers, and other secure payment methods. All payments are processed through encrypted infrastructure.

Security and Privacy

Are my personal details safe on Boat and Trip?

Yes. Your personal information is protected with the highest security standards on our platform. For more information, review our Privacy Policy page.

Are the boats listed on the platform reliable?

Yes. All boats on our platform are verified with proper documentation and certifications before being published. Boats undergo regular maintenance and inspections.

Technical Questions

How can I create an account?

1. Click the "Sign Up" button on our homepage.
2. Enter your first name, last name, email address, and password.
3. Activate your account by clicking the verification link sent to your email.

I forgot my password. What should I do?

Click the "Forgot Password" option on the login page and enter your registered email address. A link to reset your password will be sent to you.

Contact and Support

How can I reach out for help?

📧 Email: support@boatandtrip.com 💬 WhatsApp: +90 532 111 30 50

Our support team is available 24/7 to assist you.

We regularly update our Help Center page. If you have a question that isn't answered here, don't hesitate to contact us. With Boat and Trip, you can always enjoy your vacation with peace of mind!