Safety Policy

At Boat and Trip, the safety of our customers and partners is our top priority. We are committed to adhering to the highest safety standards across all our services.

We implement a detailed safety policy to protect our users' physical and digital security at every stage of the boat rental process.

Boat Safety

Certified Boats: All boats listed on our platform must provide the required legal documents and certifications.
Regular Maintenance: Boats are routinely inspected to ensure reliability and performance.
Safety Equipment: All boats are equipped with safety gear that complies with international safety standards (life jackets, fire extinguishers, etc.).
Experienced Captains and Crew: Professional captains and crew members are trained and certified in emergency management.

Customer Safety

Guidance and Information: Before renting a boat, customers are informed about safety procedures and onboard rules.
Emergency Procedures: Each boat is equipped with emergency protocols and communication channels.
24/7 Support: We provide a 24/7 active support line for customers to contact us in case of any safety concerns.

📧 Email: support@boatandtrip.com

Digital Security

Protection of Personal Data: All customer information is encrypted and stored in compliance with international data protection standards. (For more information, see our Privacy Policy.)
Secure Payment Infrastructure: Our platform uses a secure payment system protected by SSL certification.
Prevention of Fraudulent Listings: All listings are manually reviewed for accuracy and reliability.

Partner Safety

Boat and Trip prioritizes the safety of our partners as well:

We provide a secure rental process for boat owners.
Proper working conditions and legal assurance are ensured for captains and crew members.

Inspection and Improvement

Boat and Trip is committed to regularly updating and improving its safety policies. We conduct routine inspections and evaluations to enhance the safety of both our customers and partners.

Complaints and Feedback

If you have any safety concerns or feedback, please get in touch with us. All reports will be thoroughly reviewed and promptly addressed: